Hope Project

Helping dogs whose owners are homeless or in housing crisis

Home Hope Project Hope Project and COVID-19

How we're supporting homeless dog owners during COVID-19

Dogs Trust Hope Project has been supporting dog owners who are homeless or in housing crisis for more than 20 years through our veterinary scheme, providing free vet care, and our Welcoming Dogs scheme, working with hostels and housing providers to encourage them to accept dogs. Our aim is to support homeless dog owners in order to help keep people and their pets together.

During the current situation in relation to COVID-19, and in accordance with government guidelines, rough sleepers and other homeless people are being moved into hotel and emergency accommodation in order to enable them to self-isolate. 

However, for many homeless people, their dog is their best friend and main companion, so they are unlikely to move into alternative accommodation if this means giving up their beloved pet. 

Help and support if you are a hotel or homelessness service

We have adapted our Welcoming Dogs scheme so that we can provide ongoing support and guidance to hotels and homelessness services on accepting and managing dogs. We can support you with:

  • Tailored advice to hotels and other emergency accommodation providers around accepting and managing dogs in the form of telephone or video consultations during the current movement restrictions 
  • Supplying emergency dog food and essential items like collars, leads, toys and bedding, which can be delivered directly to the hotel or homelessness service 
  • Providing free emergency vet care for any dogs should they become unwell, as well as transportation to the vet practice  
  • Temporary private boarding for dogs belonging to homeless people if they need to access hospital treatment during this time 

If you would like support, please email us on welcomingdogs@dogstrust.org.uk or alternatively call us on 020 7833 7611. 

For guidance for homelessness services on supporting dog owners, see our information sheet here

Guidance on dog care if you are a dog owner

If you are a homeless dog owner, we understand that this is a difficult and worrying time. We have released new guidance around caring for your dog, and what to do if you have to self-isolate. 

For guidance on walking and caring for your dog, see our information sheet here

If you are unable to access hotel or emergency accommodation because they will not accept your dog, please get in touch with us so that we can see how we can help.

If you see someone sleeping rough, please send an alert to StreetLink on 0300 500 0914 or via their website.